FAQ

Questions? We've got answers.

Quick answers to what people ask most before they buy.

How long does shipping take?

Orders ship from our US warehouse. You'll see the estimated delivery date at checkout.

How do returns work?

Visit our contact page within 30 days of receiving your order. Our team will walk you through the next steps.

How long does the battery last?

Between 35 and 85 minutes per charge, depending on the model. Enough to clean most homes in one go.

Is it loud?

No. Our vacuums run at 50 to 57 dB, quiet enough for apartments with thin walls or sleeping kids.

Does it work on carpet and hard floors?

Yes. The floorhead handles both and switches between them without changing attachments.

Is it good for pet hair?

Yes. The brushroll is built so hair doesn't tangle and gets picked up effectively.

How much does it weigh?

Between 2.8 and 3.7 lbs, depending on the model. Designed for cleaning without fatigue.

How do I empty the dust cup?

With one push of a button. The dust cup opens without you having to touch the dust.

Is there a warranty?

Yes, every model comes with a 2-year warranty. You'll find the details on each product page.

Can I trust Keero?

Orders ship from our US warehouse, and real people answer every email. No bots.